Project Details

Title: Information Society Policies for Sustainable European Economic Development
Priority: 1: Innovation and the knowledge economy
Theme: the Information Society

Type of intervention

Type of intervention: 1: Regional Initiative Project
Mini-programme: No
Duration: 1st Jan 2010 - 31st Dec 2012
Website: http://www.ispeed.eu


Total budget: €1,402,130.84
ERDF contribution: €971,902.22

Lead partner

City of Venice
San Marco 4299
30125, Venice

  • Click for contact details
    • Contact Person: Paola Ravenna
      Phone: 39 041 2747 817
      Fax: 39 041 2747 813

Project summary

The main issues tackled by I-SPEED are the lack of awareness among policy makers about the Information Society potential to improve public services and foster growth (towards Lisbon Agenda goals) and the loss of competitiveness of European Tourism Economy

I-SPEED aims therefore at improving the effectiveness of local/regional Policies related to Information Society and Economic Development. This objective will be reached through a wide exchange of experiences at policy level addressed at identifying, analysing and transferring good practices on the efficient use of ICT-based services to foster competitiveness and sustainability of Tourism Economy

The main expected results are:

- Increased policy makers’ awareness on Information Society Policies related to Sustainable Tourism Economy

- Improved regional/local policies for the developing of ICT-based public services to increase the productivity and competitiveness of businesses and entrepreneurs

Increased capacity of local/regional administrations across Europe to roll out ICT services, overcome obstacles, ensure that European Regions exploit the possibilities offered by the Information Society

- Increased and widespread know-how of partners regarding ICT-based solutions for Tourism Economy

- Improved cooperation and dialogue between public sector and private actors in the frame of the Tourism Economy


The effective involvement of policy makers in the project will be guaranteed by the setting up of the Political Steering Group, composed by at least one politician per partner.

The PSG will provide strategic guidance and quality control of outputs and results in order to improve effectiveness, quality and compliance of project activities with policies and ensure the impact of the interregional exchange of experiences on the local/regional policies of the Consortium

The main strategic outputs of the project -the Good practices Guide, the Transferability Report and the Policy Recommendations Report- will be made available to any interested local/regional authorities through the project website and targeted dissemination activities also after the project closure in order to promote transferability of results to organisations outside the partnership.

The project consortium is composed exclusively by regional and local authorities directly in charge of the definition of the policies addressed by the project

The partners have been brought together on the basis of experiences and interest in the Information Society potential to promote competitive and sustainable Tourism Economy. The consortium is formed of partners covering a wide EU area matching less experienced local authorities with more advanced regions/cities; moreover different contexts have been chosen in order to study solutions that can be transferable in the widest range of countries

Project achievements

The ISPEED project focuses on the development of ICT to improve the European Tourism Economy competitiveness and sustainability. The project partnership was designed to bring together different types of destinations including some of the primary tourist destinations in Europe and newer destinations. The project kicked off in Venice in 2010 when the PSG (Political Steering Group), which provides strategic guidance and the Steering Group (SG) in charge of the strategic decisionmaking was established. Each partner produced a SWOT analysis, presented during the 1st workshop “Exchange of experiences” (Norway, May '10). A st draft of the Good Practice (GP) Guide was presented and discussed in Heraklion (Sept '10).The 1st PSG meeting was held in Powys on 9 Feb ‘11 to analyse and validate project results. The politicians round table focussed on the ICT Policies planned/implemented to boost Tourism Economy and future scenarios.

The 3rd wsp “GP analyses” (Rome and Bracciano, May '11) aimed at discussing the 2nd draft of the Guide and at preparing the practices transfer among partners. Each partner filled in 2 transferability templates about the good practices they'd like to import..P1, P2, P3 P10 met in Rome in Oct '11 to discuss the latest version of the GP Guide. The 2nd PSG was held in Warsaw on Jan 17-18 2012; politicians discussed about I-SPEED impact and about the policy recommendations. 3 external politicians from Italy, Poland, and Sweden attended the meeting. A multimedia Chopin path site visit was organized to show how to improve cultural tourism through ICT. On May ‘12 in Nantes the last project workshop took place: partners evaluated and analysed project results in order to prepare the contents of the key deliverables. . In June was published the last version of the good practice guide, while the transfer process has been proceeding in Powys, Warsaw and Galicia.

GP highlighted these topics: open source, mobile applications, new target groups, invest in staff, ensure continuity, strengthen skills, PPP. The Final Conference of the project was organised in Santiago de Compostela, (Sept 20 ’12). The politicians participated in a public political panel to present the lessons learnt and explain policy recommendations. During the event the Policy Recommendations Report “ISPEED – a digital agenda for tourism: Experiences, best practices and recommendations from 10 European Cities and Regions” has been presented by the LP and distributed among the participants at the Final Conference. In Dec ‘12 P2 submitted to the LP the final evaluation report on its coordination activity. PSG identified as priorities: integrated approach, overcome seasonality, improve tourism research, enhance cooperation between the public and private sector. 11 regional/local policies and instruments have been improved (eg Regeneration Strategy, Warsaw Tourism Strategy).

3 good practices have been transferred (Benefitting partner Powys – donor partner Hedmark) (Benefitting partner: Warsaw – donor partner Powys) (Benefitting partner Crete – donor partner Venice and Hedmark). A Final Brochure, collecting a selection of the good practices and lesson learnt, has been disseminated. A digital version of the Good Practice Guide has been uploaded in the USB keys distributed in the Final Conference. The project website counted ca 600 visits per month.Social media contacts are ca 600 (Facebook/Twitter). ISPEED was published on ePractice.eu. 8 newsletters were created. 2 leaflets and 3000 copies sent out. 1 final brochure (2200 copies); Ispeed was presented in 23 local dissemination in 47 other events. 44 media appearances have been collected, (eg Italian magazine “eGov” and Welsh “Red Kite” - 40k copies). ISPEED cooperated with Eurocities and Necstour. In 2012 LP participated in DANTE kick off meeting and in the city branding Eurocities working group.


Institution, Town Country Region Contact details
City of Venice, Venice ITALY Veneto 39 041 2747 817
Hedmark County Council, Hamar NORWAY 4762544464
City of Warsaw, Warszawa POLAND Mazowieckie 48224430750
Municipality of Plovdiv, Plovdiv BULGARIA Yuzhen tsentralen 35932656427
Region of Crete, Heraklion GREECE Kriti 302810302467
Powys County Council, Llandrindod Wells UNITED KINGDOM East Wales 4401597826180
Regional Government of Galicia-Ministry of Culture and Tourism-Gen Secretary for Tourism, Santiago de Compostela SPAIN Galicia 34981546354
Municipality of Bucharest, Bucharest ROMANIA Bucuresti - Ilfov +40 21 305.55.00
Parkstad Limburg, Heerlen NETHERLANDS Limburg (NL) 31-45-5604771
Province of Rome, Rome ITALY Lazio 39 06 67667230
Urban Community of Nantes, Nantes FRANCE Pays de la Loire 33240996788
National Association of Municipalities in the Republic of Bulgaria, Sofia BULGARIA Yugozapaden + 359 2 94 34 468
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