Project Details

Title: Design led Innovations for Active Ageing
Priority: 1: Innovation and the knowledge economy
Theme: Innovation, research and technology development

Type of intervention

Type of intervention: 1: Regional Initiative Project
Mini-programme: No
Duration: 1st Jan 2012 - 30th Jun 2014
Website: http://daaproject.eu/


Total budget: €2,022,699.83
ERDF contribution: €1,366,133.15

Lead partner

City of Helsinki
P.O. Box 20 (Unioninkatu 28 A)
99, City of Helsinki

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    • Contact Person: Iina Oilinki
      Phone: 358-9-31023116
      Fax: 358-9-31025029

Project summary

The Design led Innovations for Active Ageing project consists of a network of cities that drastically need to find economic and innovative yet sustainable solutions for senior care. Each participating city brings forth a best practice in the field of senior care and a need for a change of policy in that area. The project’s starting point is a shared European challenge: Demographic ageing is identified by the EU2020 Strategy as one of the main long-term challenges that Europe is facing post-crisis. On top of that many cities in Europe are facing budget deficits that might even continue to rise in the future. Europe needs innovative solutions and improved policies that enable better social and health care services with less money and fewer care takers. DAA is about learning from the best senior care practices of many leading cities of Europe. But DAA goes deeper and takes a hands-on approach to really understand the opportunities and challenges innovative solutions can offer.

Innovation is about improved services, processes and products but also about making the most with the least financial cost. Innovations in technology, ICT, housing, procurements processes and public-private partnerships especially with SME involvement in the area of senior care all create major potential for Europe's competitiveness, both in the internal as well as global markets. The method for innovation creation in this project is to combine the expertise of senior care specialist in cities with the expertise of service designers.

Combining design with social innovation is a novel approach and by doing so the project contributes to creating innovative products and services with new opportunities for EU businesses.The provision of services to an ageing population is at the core of the business of the involved city and regional authorities. The development organizations involved are responsible for promoting the use of design in public sector transformation.

Project results are:Learning from established best practices, increased understanding of the complexity of senior care, well thought of innovative services and solutions, improved innovation capacity in city administration, and improved public sector policies. Also international peer-to-peer networks related to active ageing issues and design become stronger. Project results are communicated and disseminated through websites, events,local stakeholder networks and Helsinki World Design Capital 2012 events.

Project methodology is holistic and integrated. Cities provide a system analysis of senior care placing the best practice and policies in the context. A field visit gives partners a closer look followed by an intensive collaborative workshop using desing methods to understand the challenges and opportunities. Workshops introduce different themes based on city best practices in a cumulative way: learning is increased by each new thematic area. Results are published in a Guidebook.

Project achievements

The project start was 1/1 2012 A process among partners for understanding the concept of design, and its uses as a tool for innovation is very important for the project's goals and has continued throughout the project. The project is structured in a way that each partner chooses a case/best practice in the field of senior case in their city. The chosen practices, although important and influential in nature, still need some improvement in order to really have an impact on the changing environment of Europan cities and their struggle against demographic changes. The first codesign workshop and study visit was held in Helsinki 23.5. The Helsinki case was about design of decision making processes and shared budgeting for senior care. Project's kickoff seminar was held at Helsinki city hall in May 2012 with 130 participants. Sofia workshop and field visits: June 2012 ´focused on senior care plan for Sofia for the coming years.. In 2nd period project held study visit and workshop in

Warsaw Warsaw with emphasis on reaching socially isolated senior citizens. The project also took part in Open Days in Brussels 2012, in a workshop titled Be Smart Think City. DAA was presented by Lead Partner. In the third period Oslo, Stockholm and Antwerp held study visits and co-design workshops. In Oslo the aim of the workshop was to find what kind of welfare technology could be implemented in senior care and how it could be done in the most user-friendly way. The study visit included a visit to a welfare technology show apartment” owned by the City of Oslo. All DAA partners also gave presentations of best practices in the field of welfare technologies in their cities. The Stockholm included the co-design workshop was based upon the impact assessment with focus on implementation processes of various city projects.The workshop also included two field visits - one on the National InspirationEnvironment and one to an innovative nursing home .home .In the Antwerp workshop the theme

was reaching socially isolated seniors and the co-design sessions were steered by Service Design Offices Namahn and Yellow Window. Antwerp also held study visits and experimental tasks for all participants, for example visiting senior homes as an outsider and seeing how it would feel for a newcomer. The 4th period held two visits. TheBerlin workshop identified and prioritized key acceptance criteria, facilitators and barriers for technological innovations in senior care, from different stakeholder perspectives. Workshop participants were organized in groups representing four different stakeholders in the field of Ambient assisted living/Robotics (Municipalities, Cost Bearers, Care Institutions, Product and Service Providers). These groups specified acceptance criteria and barriers from their perspective. The workshop results show the complexity of the acceptance issues in the various stakeholder groups. Barcelona workshop was organized by IDZ on improving the qualityof life of

Alzheimer patients. The groups developed service models based on the unmet needs from Alzheimer patients and relatives.The project partners visited Telefonica Digital Also 5 best practices related to Alzheimer’s were presented. In the final period of the project the final event was held in Barcelona. There were 2 keynote presentation given, first by Dan Formosa from Smart Design with the title “How Design can Change the World” and second by prof.Birgit Mager with the title” How to Tackle Societal Challenges Through

the Use of Design” and presentation of the results and use of design methodology by each partner city. JTS Director Lamblin gave a presentation of the upcoming Interred Europe: Roos Galjaard presented the results of the Capitalisation work and Mr. Dominguez presented the CASA project. The participants got the opportunity to learn hands-on service desing in two separate workshops led by Smart Desing. In the final period the final book, Making Ageing better was published



Institution, Town Country Region Contact details
City of Helsinki, City of Helsinki FINLAND Etelä-Suomi 358-9-31023116
Design Flanders, Brussels BELGIUM Région de Bruxelles-Capitale / Brussels Hoofdstedelijk Gewest 3222276058
Norrmalm District Administration, Stockholm SWEDEN Stockholm +46 (0)8-508 09 397
Care Company Antwerp, Antwerp BELGIUM Prov. Antwerpen +32 3 338 27 83
Culminatum Innovation Ltd, Helsinki FINLAND Etelä-Suomi +358 20 7619 550
Sofia Development Association, Sofia BULGARIA Yugozapaden +359 2 952 0346
Municipal Undertaking for Social Service Buildings, Oslo NORWAY +47 23 48 80 00
IDZ | International Design Center Berlin, Berlin GERMANY Berlin +49 30 280 95 111
City of Warsaw, Warszawa POLAND Mazowieckie 48224430273
Barcelona Design Centre, Barcelona SPAIN Cataluña 34 93 218 28 22


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