Project Details

Title: Promotion of ICTs usage by SMEs as an enabler of Value Networks
Priority: 1: Innovation and the knowledge economy
Theme: the Information Society

Type of intervention

Type of intervention: 1: Regional Initiative Project
Mini-programme: No
Duration: 1st Jan 2010 - 31st Dec 2012
Website: http://www.ict-vn.eu


Total budget: €2,227,594.40
ERDF contribution: €1,750,145.24

Lead partner

Dedalo Foundation for the information Society
Alberto Pelairea, 9 (Acceso Paseo Queiles s/n)
31500, Tudela

  • Click for contact details
    • Contact Person: Rodrigo Zardoya Lapeña
      Phone: +34 948 088 044
      Fax: +34 948 088 045

Project summary

All around Europe regions have implemented different strategies to promote Information Society in SME’s convinced about the ICTs usage benefits to favour business sector. Those actions have contributed to the widely use of e-business as an opportunity for SME’s growth.


ICT-VN want to go one step further and introduce a new challenge on information society promotion policies for SMEs. Today’s business environment tend toward more networked forms of organization and ICT’s development is one of the main drivers to facilitate interactions and value networks creation.


The project relies on the cooperation among 10 partners, from 9 countries willing to increase the impact of regional strategies for the Information Society and ICT promotion and development in SMEs in order to promote networking and contribute to the improvement of their regional economic competitiveness. New strategies will focus on three key sectors: agrifood, commerce/services and tourism.


Partnership is composed by

public bodies mandated by their regional authorities complementary in the field of information society, regional development and business and innovation sector:

LP: (Spain) Navarra Fundación Dedalo para la Sociedad de la Información. P2: (Greece) Regional Development Sector, R.A. Computer Technology Institute. P3 (Italy) Emilia Romagna ERVET Economic Development Agency L.t.d. P4: Malta Communications Authority.

P5: (Denmark) Agro Business Park. P6: (Belgium) TeleRegions Network. P7: (Slovenia) RDA of Northern Primorska Ltd Nova Gorica

P8: (Hungary) West-Transdanubian Regional Development Agency.

P9-P10: (Ireland) West business and Innovation Center and Border Regional Authority


The activities will develop in 36 months structured in 3 components:

Two transversal components C1:Management and coordination and C2: Communication and Dissemination.

C3 represents the core element of the project including seven phases:1. Identification of good Practices and experiences (10 per region)

on IS promotion in SME’s 2. Exchange of experiences among regions. 3.Selection and Description of Transferrable Good Practices ( 5 per region) 4. Best Practices selection, study and Evaluation (1 per region) following a common methodology. 5. Training sessions and study visits to the selected good practices 6. Development of 1 Regional Transfer Plan per region. 7. Development of practical guides: "Guide of good Practices" and "Transfer Handbook of Good Practices".The main expected results are 20 interregional events, 243 participants, 80 good practices identified, 8 ICT regional policies adressed and 20 staff members with increased capacity.

Project achievements

The main obstacles in the development of the Information Society faced by national and European regions today, are two: the user's lack of knowledge and the slow take-up of ICTs in remodeling processes and practices within enterprises, specially SMEs. ICT-VN looks for ICT promotion but focuses on a specific target group: European SME’s, and an innovative target policy : ICTs as a tool for collaboration and creation of Value Networks to develop competitive advantage. ICT-VN project is developed by 10 partners from 9 different EU countries: Spain, Greece, Italy, Malta, Denmark, Belgium, Slovenia, Hungary and Ireland. It looks for the promotion of ICTs usage by SMEs as an enabler of Value Networks, identifying good practices in regional policies and transferring them across the participating Regions, to improve competitiveness in the Companies, focusing on SMEs in agrifood, tourism and services sectors. ICT-VN project was officially launched on a Kick-off Meeting which took place in


Spain in May 2010 and it was officially closured during the Final Conference held in Brussels on November 14th, 2012. On an initial step the objectives, scope and sectors of the Good Practices research were defined. Following a common methodology partners have identified and described 80 good practices -10 per region- at policy level that have helped SMEs from the targeted sectors to go digital.

During the 1st Exchange Seminar in Greece partners exchanged the practices identified and a selection of the 40 most suitable conducted, based upon the following criteria: ICT application, value network potential, innovation, results, SMEs application, budget, transferability. Partners worked on the detailed description of those practices selected focusing on its transferability. Regional takeholders and key actors were invited to a 2nd Exchange Seminar held in Italy where 60 participants exchanged the good practices.

After the exchange, at regional level stakeholders selected


the most interesting and suitable practices according to regional priorities and needs to be transferred to the region. So, 8 Best Practices, 1 from each participating region and covering the 3 targeted sectors were selected.

The selected 8 policies were deeply studied based on an evaluation: a SWOT analysis, a cost/benefit analysis, an impact analysis (Inputs/Outputs) as well as the identification of areas for improvement.

The 3rd Exchange Seminar hosted 8 training sessions where stakeholders from the importing and exporting regions as well as technical staff from the partners exchanged practical information and doubts were clarified.

During the 1st semester of 2012 bilateral study visits were organized where regional stakeholders involved on the good practice transfer visited it in situ and had the opportunity to meet the stakeholders involved in its management.

From the information collected during the training sessions, study visits and different exchanges, each region

established a Regional Transfer Plan for the transfer of a selected GP:

I-Kraft (From Denmark to Navarra);Videoguides of Viana (From Navarra to Denmark); Bank of Tourism Potential (From Goriska Slovenia to Emilia Romagna Italy); Spesa Pronta (From Emilia Romagna Italy to Goriska Slovenia);Agrasz on line (From West Transdanubia Hungary to Western Greece); Prof-ELP (From Western Greece to West Transdanubia Hungary); WebCheck (From Border Ireland to Malta);Trolley Mania (Form Malta to Border Ireland).

During the 4th Exchange Seminar held in Ireland, regional stakeholders exchanged their experiences for a future regional transfer.

All the project outcomes have been collected and published on 2 project guides: “Guide of Good Practices” and “Transfer Handbook of Good Practices” that were presented at a Final Conference held in Brussels (European Parliament) where project results were disseminated.

Further information about the project is available at project internet www.ict-vn.eu


Institution, Town Country Region Contact details
Dedalo Foundation for the information Society, Tudela SPAIN Comunidad Foral de Navarra +34 948 088 044
Computer Technology Institute & Press - CTI “DIOPHANTUS”, Center of Telematics and Applications for Regional development, Patras GREECE Dytiki Ellada 302610960430
ERVET - Emilia Romagna Economic Development Agency L.t.d., Bologna ITALY Emilia-Romagna 390516450411
omoboni@ervet.it; eliuzzo@ervet.it
Malta Communications Authority, Valletta MALTA Malta +356 21 336840
Agro Business Park, Tjele DENMARK Midtjylland +45 70 21 18 50
TeleRegions Network, Brussels BELGIUM Région de Bruxelles-Capitale / Brussels Hoofdstedelijk Gewest 3225010815
RDA of Northern Primorska Ltd Nova Gorica, Šempeter pri Gorici SLOVENIA Zahodna Slovenija +386 5 330 66 82
West-Transdanubian Regional Development Agency Non-profit Limited Liability Company, Sopron HUNGARY Nyugat-Dunantul 0036 92 598 024
WESTBIC, Galway IRELAND Border, Midland and Western +353 91 730850
Border Regional Authority, Cavan,Co. Cavan IRELAND Border, Midland and Western 353494362600


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