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HomepageDigital Agenda Scoreboard 2011

Digital Agenda Scoreboard 2011

The European Commission has published a scoreboard showing the performance of the EU and Member States in delivering on the agreed targets of the Digital Agenda for Europe after the first year of its existence (May 2010 to May 2011).

Graph for digital agenda scoreboardThe Digital Agenda committed the EU to carry out 101 specific actions, which will together boost investment in, and use of, digital technologies. Overall progress over the first year of the Digital Agenda has been good, especially on the use of Internet (65% of EU population). But progress in some areas is disappointing, in particular roll-out of new super-fast broadband networks, which is one of the key Digital Agenda goals.

The Scoreboard shows good progress in:

  • Regular Internet use. This has risen rapidly to 65% of the EU population (target 75% by 2015). Disadvantaged groups like the less well-educated and the elderly are also using the Internet more. This brings within reach of the 2015 goal of 60%. Non-users have fallen from 30% to 26% of the population.
  • Online shopping. 40% of EU citizens now shop online, including 57% of all Internet users. More than half of the population in 8 EU countries buys online.
  • eGovernment: 41% of citizens use eGovernment services. The eGovernment Action Plan (is a strategic document that defines precisely how the good practices will be implemented in the operational programme of each region participating in a Capitalisation ...) should help realise the 2015 target to 50 % of citizens and 80% of businesses.
  • Promotion of low energy lighting: Solid State Lighting increased its market share to 6.2% in 2010 (up from 1.7% in 2009), making good progress to reducing the energy use of lighting by 20% by 2020.

Mixed progress in:

  • Broadband availability and take up: Basic broadband is increasingly available even in remote areas. However, deployment and uptake of very high-speed broadband is currently concentrated in only a few (mostly urban) areas. The Commission is working with Member States to implement the strategy to give every European access to basic broadband by 2013 and fast and ultra-fast broadband by 2020.

Insufficient progress in:

  • Cross-border eCommerce: barely growing, from 8.1-8.8% in 2010. The Digital Agenda target is 20% of citizens shopping online across borders by 2015. The Commission intends to address this and other barriers to the development of the Digital Single Market in a forthcoming Communication on the eCommerce Directive
  • Online presence of Small and Medium-sized enterprises (SMEs): 26% of SMEs purchase online, a rising share, but only 13% of SMEs sell online
  • Roaming prices: they fell by 1.5 € cents in 2010, but are still more than three times as expensive as domestic calls. The Digital Agenda's aim is for the difference between national and roamed calls within the EU to approach zero by 2015.
  • Public investment in ICT R&D: expenditure by public authorities did not exceed the € 5.7 billion baseline of the previous year. A 6% annual growth will be needed to reach the target of doubling to € 11 billion by 2020.

More information on the scoreboard is available on the Digital Agenda Scoreboard website, which also includes a profile of each EU Member State with details of broadband, internet use, e-government and telecoms regulatory trends.

INTERREG IVC has so far approved 12 projects in the sub-theme of Information Society. These project deal with a variety of topics covering the Digital Local Agenda, broadband connections, e-government and e-participation, ICT usage by SMEs, open source software, telemedicine, etc. More information on these projects is available in the Approved Projects Database.