Ancillary Services for Self-Catering Accommodation

Project information

Index: 0682R2
Priority:1: Innovation and the knowledge economy
Sub Theme:Entrepreneurship and SMEs
Location MALTA MALTA Gozo Malta Start/End date of the practice
Start: 2009 -
End: present/continuing

Topic of the practice

Collaboration of companies to stimulate employment by offering their services to self-catering accommodations

Good Practice Information

The good practice Ancillary Services for Self-Catering Accommodation shows how companies can collaborate to stimulate employment in the vicinity. The project involves companies who manage clusters of self-accommodation properties offering a wide range of ancillary services that their clients might choose to avail themselves of during their holiday. This a la carte menu includes the services of massages, hair-dressing, personal chef, maid, tour guide, hiking-guide etc. Upon arrival at their holiday accommodation clients are presented with a list of services they may order during their stay together with a price list.
For the larger part, self-accommodation comes in the form of farmhouses in rural areas and the offering of these services stimulates employment in the area. Another benefit of this practice is that since visitors are able to make use of these services from the luxury of their own accommodation, transport usage during their stay is also reduced thus cutting down on carbon emissions and noise pollution across the island.
The format of this practice is not particularly difficult to work out and thus would not prove to be difficult to transfer. In order for it to be a success however, the management must ascertain that the staff providing services are adequately qualified and trained in their various sectors.  

Evidence of success

This practice may be considered a success because the company that initiated this practice - Baron Group Malta, have created 15 jobs as a result of this since they first conceived the idea. Other companies that also manage clusters of self-accommodation have followed their lead and are starting to offer the same type of services to their clients.

Contact details to obtain further information on the practice

Baron Holiday Homes

Baron Group Malta

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