Living Lab methodology and the use of web 2.0 applications

Project information

Index: 1115R4
Priority:1: Innovation and the knowledge economy
Sub Theme:the Information Society
Location UNITED KINGDOM NORTH WEST Greater Manchester Start/End date of the practice
Start: 2002
End: ongoing

Topic of the practice

Demonstrating how a city can use Living Lab methodologies to drive forward digital development, e-government, living labs

Good Practice Information

The objectives of the practice are: involving citizens in the development of new products and services to make the city a better place and providing a real life test bed and experimentation environment where users and producers co-create innovations. Manchester was one of the founder members of the European Network of Living Labs and has used user-centred practices in developing innovative new

digital services and products for citizens over the last 10 years. Manchester has taken a dual approach, developing new services for communities or for users and looked for opportunities in more top-down regeneration projects. The living lab provides a mechanism for working together and a funnel for innovation and experiments, from a project focus to a city focus and is both virtual and physical.

Evidence of success

A number of new grass roots initiatives have grown from Living Labs: MadLab, a creative technology space run by the community set up in 2008, delivering its own projects and initiatives ( developing new digital services; 2 hackathons have been held generating new relationships and real applications to be utilised by the PA; in Aug 13 the Living Labs summer school will be organised

Contact details to obtain further information on the practice

Alan Holding

Manchester City Council

Annex completed on: 04-09-2013

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