Freight Operators Recognition Scheme (FORS)
Topic of the practice
urban freight policies
Good Practice Information
Freight Operator Recognition Scheme (FORS) is an instrument designed to reinforce the public private partnership on freight transport in London, consisting mainly in certifying (bronze, silver or gold) freight companies that are participating. Major companies, representing more than 30% of the fleet of freight vehicles in London, have joined in Spring'09. Transport for London (TfL) worked with a range of key industry partners to develop it so every type of operator can benefit from the scheme.FORS partners include: Dep. for Environment, Food and Rural Affairs; Freight Transport Association; Health and Safety Executive; Metropolitan Police Service Commercial Vehicle Education Unit; Road Haulage Association; Skills for Logistics; Chartered Institute of Logistics and Transport.More than 40 operators, representing a cross-section of the industry, were involved in the 'pioneer' phase to test and refine the scheme, helping establish the benefits for members. To meet the bronze standards applicant must have in place effective
risk management policies covering drivers, vehicles and operations and effective policies covering the reduction in fines and charges. Silver attained by meeting/exceeding the thresholds for the core KPIs (vehicle incident s and collisions, fuel usage, CO2, Penalty Charge Notices and infringements). The progression from silver to gold membership involves continued provision of FORS benchmark data and the adoption of new benchmarks available from the DfT on-line benchmarking initiative.Gold is achieved by meeting/exceeding gold thresholds. Resources: FORS assessors to visit applicant premises; Website; Profilage driver; TfL produces a wide range of printed and electronic material, all of which are endorsed by its public transport networks or other operating units. This design standard has been created to show the rules that must be followed when producing material relating to TfL’s FORS.
Evidence of success
Critical success factor: Convince the industry partners to participate in the scheme. Offer of market incentives. Reduction in emissions and improvement in freight transport efficiency.
Benefits for businesses in cost reduction, driver training, use of the FORS logo, improved practices and efficiency through workshops and training.
FORS is at a too early stage to be evaluated ex-post.
Quantitative results: FORS represents 136 members, covering 479 depots, and accounting for more than 17,000 vehicles across London
Contact details to obtain further information on the practice
Jacques Leonardi, Daniel Evanson
Transport for London
Annex completed on: 03-09-2011