Bella Vista Self Catering Accommodation, Cobh, County Cork.
Topic of the practice
A business model combining self catering accommodation and hotel
Good Practice Information
The Bella Vista company is a good example of how the quality of the stay of costumers can be improved while the turnover of the company can be increased. The Bella Vista company uses a business model that combines self catering accommodation with a hotel. The employees of the hotel provide the same services in the self catering units as in the hotel, which increases the quality of the stay of the customers. This joint management of a hotel and self-catering apartments increased the turnover of the company and its needs in human resources.
The Bella Vista Hotel and Self Catering Suites is located in Cobh. The premises were acquired by the current owner in 2001 and extended into an 18 en-suite bedroom hotel. The addition of self catering accommodation (10 units) was completed in 2007. The rational for investment arose from a recognition that the hotel is well located for the sea angling market.
This form of accommodation suits the needs of anglers for greater space to store their fishing gear, freedom from scheduled meal times, capacity for small groups and longer average stays. This business model shows the complementary aspect of the joint management of self-catering units together with a hotel.
Evidence of success
The occupancy rate is very high and the owner intends to expand the self catering accommodation capacity by adding a further ten apartments. This kind of accommodation and the services provided fit very well with the needs of their marketing target.
Contact details to obtain further information on the practice
Bella Vista Hotel, Cobh